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Industrial Relations

Navigating Industrial Relations Challenges with Expertise and Assurance

Employee relations can present complex challenges for any businesses. At Mapien, we specialise in guiding you through these challenges with expert negotiation and strategic advocacy. Whether you are negotiating an enterprise agreement, dealing with an unfair dismissal claim or wanting to ensure your workplace terms, conditions and practices are compliant, our team will provide you with peace of mind.

As leading experts in industrial advocacy and negotiation we are backed up by our technical knowledge of workplace legislation and Modern Awards.
Our team takes the time to get a deep understanding of the dynamics of your workplace and industry. Enabling us to develop and implement a bespoke plan for responding to claims and negotiating the best possible outcome for the organisation.

We understand the importance of balancing risk, commercial imperatives and the practical realities of workplaces. Most of all, when it comes to compliance, we know you just want a straight answer.

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Industrial Relations Services

Employee Relations Strategy & Planning
Effective employee relations start with a solid strategy. Our approach involves a thorough assessment of your current practices and strategic engagement with your leadership team. Using our innovative 5e model, we prepare your business for the evolving state of work, positioning you for success now, and into the future.
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Employment Contracts
The foundation of a strong employer-employee relationship is a clear and comprehensive employment contract. Providing clarity on the terms that regulate the relationship between employer and employee. With our expert guidance you will have contracts that are fair, compliant and tailored to the specific needs of your business and your employees. Access the very best guidance in reviewing, planning and preparing employment contracts to ensure you get them right, every time.
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Enterprise Bargaining
An enterprise agreement can streamline the aspects of workplace management. Many employers seek to implement an enterprise agreement as it is often simpler and more efficient in the long term. Ensuring they can focus their attention on how people impact the business, rather than spending time calculating wages. Let us help you focus on strategic business growth by negotiating agreements that are efficient, equitable, and mutually beneficial.
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Fair Work Commission & Other Tribunals
The complexities of navigating the Fair Work Commission (FWC) and other tribunals can be overwhelming. As Australia’s national workplace relations tribunal the FWC deals with matters including unfair dismissal, bullying claims and disputes, which can be a daunting process for employers. Our experienced team advise and represent employers in matters put before the Fair Work Commission. Helping you manage and resolve disputes with confidence and clarity.
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Rostering, Labour Costing & Logistics
Mapien and its alliance partner, Shiftwork Solutions are roster and hours of work specialists focused on improving business, employee and health & safety performance. Through our partnership with Shiftwork Solutions, we help you optimise your scheduling and labour management practices. Enhancing operational efficiency, employee satisfaction, and safety, ensuring these elements align with your business goals.
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Unfair Dismissal & General Protections
Unfair dismissal and general protections claims can be costly – both in terms of time and representation costs. Mapien’s workplace strategists provide you with the expert guidance and support you need to effectively manage any complaint and protect your business, minimising both financial and reputational risk.
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Wage Claims & Minimum Entitlements
Wage compliance has come under increasing scrutiny from the Fair Work Ombudsman, with record numbers of reported underpayments in recent years. We help ensure that your payroll practices remain compliant with current laws and regulations and assist you with the management and resolution of wage claims. Our expertise in adapting to changes and updates in minimum entitlements safeguards your business from potential risks and disputes.
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Workplace Health & Safety
Providing a safe, comfortable workplace is essential for the wellbeing of your employees and sits at the core of effective risk management. Our workplace strategists are deeply knowledgeable in WH&S regulations, adept at handling prosecutions, and highly skilled in managing workers' compensation claims. By partnering with us, you ensure your practices not only comply with legal requirements but also minimise risks, reducing potential liabilities.
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Partner with Mapien to transform your complex IR challenges into straightforward, actionable strategies that deliver impactful results.

We work closely with you to develop and implement bespoke strategies that address your unique circumstances, helping you navigate industrial relations effectively and secure favourable outcomes that support both your workforce and business objectives. Our Industrial Relations services are tailored to your specific needs, smoothing the management of employee relations and ensuring compliance with evolving regulations.

Our IR Strategists & Consultants

Meet Our Team
Alex Aspromourgos
Chief Industrial Relations (IR) Strategist | Business Owner
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Mark Rodgers
Executive Head of Enterprise Bargaining Strategy | Business Owner
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Ben Cooper
Head of Advocacy & Compliance - National | Business Owner
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Ashley Lynch
Specialist Group Lead – IR Technical
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Darren Gillies
Specialist Group Lead – IR Operations
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Partner with Mapien to transform your challenges into strategies that deliver impactful results.
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Client Success Stories

By undertaking thorough investigations and preparing & compiling detailed evidence, Mapien was able to assist our client investigate a bullying claim.
Stop Bullying Application
FMCG Industry
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Mapien delivers regular performance management training for this Qld Government Department, enhancing people impact, motivation & morale
Performance Management Training
State Government
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Our client was appointed to manage and operate one of Australia’s premier event and entertainment venues. Mapien was engaged to provide recommendations on the appropriate form of employment regulation and to develop in consultation with management, remuneration terms and conditions aligned to our client’s operational and organisational imperatives.
Employment Regulation Strategy
Venues & Attractions
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Our client was looking to acquire a significant oil and gas company and requested assistance in completing the due diligence workplace review.
Workplace Review for Merger & Acquisition
Oil & Gas
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Get in Touch with Our Team

Explore More Insights: Related Reads on Industrial Relations

Discover More: Dive into Our Industrial Relations Blog Category
November 6, 2024
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jamie-paterson
Far Away in a foreign land
This case reminds Australian employers to carefully consider their obligations when engaging foreign-based employees and to take proactive steps to ensure compliance with relevant laws and regulations. Failure to do so can result in costly legal consequences and reputational damage for companies operating in a globalised workforce.
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October 10, 2024
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katy-russell
Queensland’s Anti-Discrimination Act Overhaul: Key Changes and What They Mean for You
Queensland's Anti-Discrimination Act 1991 has been significantly amended with the changes set to take effect from 1 July 2025. These are the most substantial reforms to the legislation in over 30 years. Learn about the key changes and what this means for businesses in our latest blog.
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September 4, 2024
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luke-parrot
Criminalising Intentional Wage Underpayments: What it means for businesses
Commencing January 1, 2025, Australian businesses will be subject to the further workplace changes as a result of The Closing Loopholes Act. These changes, aimed at protecting employee rights, will result in harsh new penalties, making it a criminal offence for employers who deliberately underpay their workers. It is crucial to understand the implications and ensure compliance to avoid severe penalties.
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FAQs

How can industrial relations strategies improve business performance?

Effective strategies enhance employee satisfaction, reduce turnover, and minimise your legal risks, contributing to a more stable and productive business environment. Mapien helps align industrial relations strategies with your business goals to drive performance.

 

How can I ensure my business stays compliant with changing industrial relations laws and regulations?

Staying informed and proactive is key. Conduct regular reviews of policies and contracts to ensure your business is able to adapt to changes in regulations in a timely manner. Reducing the risk to the business and avoiding the potentially costly and expensive consequences for non-compliance. Mapien provides expert guidance and strategies to keep your operations compliant and up-to-date.

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