Clear workplace policies and procedures are the backbone of a well-run organisation. They shape decisions, set expectations, and guide day-to-day actions in the workplace.

While policies establish the boundaries for workplace behaviour and operations, procedures bring those policies to life. They provide employees with practical steps and clear guidance, creating consistency and clarity in how your business operates.

Keeping HR policies up to date, legally compliant, and easy to follow can be a significant challenge for many organisations. That’s where we step in.

At Mapien, we collaborate with you to create a suite of policies and procedures tailored to your unique workplace needs. Whether it’s addressing complex compliance issues or simplifying employee guidelines, our solutions are designed for the real-world challenges faced by Australian employers.

Let us help you build frameworks that not only comply with regulations but also make sense for your team. Reach out today to discuss how we can support your HR goals.

For your business to grow and thrive into the future, you need the right HR strategy, structure, systems, processes and relationships.

What you need is a HR Legend.

Say goodbye to ineffective outsourced human resources. With HR Legend, you gain access to 40 years of industry expertise, including customised HR templates, policies and documents, unlimited support, and discounted access to courses, webinars and workshops.

HR Legend helps you build your internal HR capability, so you can invest all your energy on hitting targets and building a culture that will drive your business forward.

Our tool is designed to unlock human resources capabilities in small to medium-sized businesses, covering everything from recruitment, psychometric assessments, and onboarding to payroll, policies, and retention — and everything in between.

Customise your outsourced HR experience with HR Legend. Whether refining your company’s culture or creating HR documents, our platform offers the flexibility and support your business needs to thrive.

How do you develop workplace policies and procedures and what should be included?

Developing workplace policies and procedures involves identifying the needs of the organisation, consulting with stakeholders, ensuring compliance with legal requirements, and clearly documenting the policies. It’s also important to regularly review and update these policies to reflect changes in the business environment or legislation. Workplace policies should include guidelines on conduct, dress code, attendance, health and safety, anti-discrimination, harassment, data protection, and disciplinary procedures. They should clearly outline the company’s expectations and the consequences of non-compliance.

How often should workplace policies be reviewed?

Workplace policies should be reviewed at least annually or whenever there is a significant change in legislation, industry standards, or business operations. Regular reviews ensure that policies remain relevant and legally compliant.

How does HR outsourcing work and how is it different from in-house?

HR outsourcing involves partnering with an external firm to manage your HR functions, differing from in-house human resources, which are handled within the company. Outsourcing HR can be an excellent way for businesses to reduce costs and gain access to expert advisors, allowing organisations to focus on their core business functions. By partnering with industry experts businesses can ensure they remain compliant with current labour laws, have effective payroll management, and are equipped with strategies for handling employee relations. Outsourced human resources helps businesses focus on growth while still ensuring all their HR needs are efficiently managed.

What are workplace policies and procedures?

Workplace procedures are step-by-step instructions that outline how to perform tasks or activities in the workplace. These policies and procedures help to ensure consistency, efficiency, and safety by providing clear directions on how to complete specific processes or respond to particular situations. When implementing workplace policies and procedures, it’s important that the steps are clearly documented, employees are trained on how to follow them, and that compliance is regularly monitored. The key to successful implementation is that policies and procedures are easy to understand and are accessible to all employees.